How to Restore Deleted Files from Trash in OX App Suite Drive

Deleted something from OX App Suite Drive by mistake? Deleted files and folders go to Trash first, and you can bring them back from there. To show the whole process, we created a test folder, deleted it and restored it. This guide walks through each step.

Quick answer

In Drive, click Trash in the left panel. Tick the item you want back, click the … button in the toolbar and choose Restore. Choose Move instead to put it in a different folder.

Trash and restore at a glance

Question	Answer
Where are deleted items?	Trash in the left panel of Drive
Bring one back	Select it → … → Restore
Put it somewhere else	Select it → … → Move
Delete	Select the item → trash icon
New folder	New → Add new folder → Add

Screens checked in OX App Suite, November 2026.

Step 1: Create a folder (optional)

If you just want to recover something, skip to Step 3. To try it safely first, make a test folder.

1. Open Drive and go to My files.
2. Click New and choose the option to add a folder. The Add new folder window opens with “New folder” filled in.
3. Type a name, such as “Wiki Test Folder”, and click Add.

The new folder appears in the file list and under My files in the left panel. For more on folders and uploads, see how to upload and share files in Drive.

Step 2: Delete the item

1. Tick the checkbox next to the item in the file list.
2. Click the trash icon in the toolbar, and confirm when asked.

Step 3: Restore it from Trash

1. In the left panel, click Trash. Everything you have deleted is listed with the time it was deleted.
2. Tick the checkbox next to the item you want back.
3. Click the … button in the toolbar.
4. Choose Restore.

Restore is meant to put the item back in the folder it came from. Move, in the same menu, lets you choose a different folder instead. If you open the item’s details while it’s in Trash, its Folder shows as Trash.

Step 4: Check that it's back

Click My files (or the folder the item came from) and look for it in the list. We didn’t capture the list after restoring, so check this yourself before deleting anything else.

Tips

• Share icon greyed out? In our test the share icon was greyed out in Trash. Restore the item before sharing it.
• Recovering an email instead? Mail has its own Trash folder in the folder list.

If you’re looking for hosted email, Thexyz email includes webmail you can use from any browser, along with calendar and contacts.

Frequently asked questions

Where do deleted files go in OX App Suite Drive?
To Trash in the left panel of Drive.

How do I restore a deleted folder in OX App Suite?
Open Trash, tick the folder, click the … button in the toolbar and choose Restore.

Can I restore a file to a different folder?
Yes. In Trash, select it, click … and choose Move, then pick the folder.

Sources

• Tested by Webmail Wiki in OX App Suite, November 2026. Screenshots by Webmail Wiki; personal details blurred.

How to Share Your Contacts Address Book in OX App Suite

Sharing an address book means a colleague or assistant can look up the same contacts without you exporting and emailing a file. In OX App Suite, each address book is a folder with its own Share / Permissions option. This guide shows how to share the default Contacts address book and what each part of the permissions window does.

Quick answer

Open the Address Book, hover over Contacts under My address books and click the … button next to it. Choose Share / Permissions, type a name or address under Invite people, set Invite as (for example Viewer) and click Save.

Sharing contacts at a glance

Question	Answer
Where?	… next to Contacts → Share / Permissions
Who can see it	Who can access this folder?, default Invited people only
Add someone	Invite people
Their access	Invite as (ours showed Viewer)
Confirm	Save
Stop sharing	Unshare

Screens checked in OX App Suite, November 2026.

Step 1: Open the address book menu

1. Click the contacts icon in the top bar to open the Address Book.
2. In the left panel, under My address books, you’ll see Collected addresses, Contacts and Trash. Public address books holds All Users.
3. Hover over Contacts and click the … button next to it.
4. Choose Share / Permissions.

The same menu has Add to favorites, Import, Export and Properties. For moving contacts in and out, see how to import and export contacts.

Step 2: Invite people

The Permissions for folder “Contacts” window opens.

1. Check Who can access this folder?. Ours was set to Invited people only, which keeps the address book private to the people you add.
2. Under Invite people, type a name or email address in the Name or email address field, or click the address book icon at its right to pick someone.
3. Next to Invite as, check the access level. Ours showed Viewer, which suits someone who only needs to look contacts up. Click it to see the other levels.
4. Click Save.

Below the invite field is a list of everyone who already has access. You are listed as Owner, with a Details link.

Step 3: Change or stop sharing later

Open Share / Permissions again from the same menu. Unshare, at the bottom-left, removes the sharing; it was greyed out in our test because nobody had been invited yet. Cancel closes the window without saving.

We didn’t save a share in testing, so we haven’t shown how a shared address book appears for the other person.

Tips

• Share only some contacts? Create a separate address book for them and share that one instead of Contacts.
• Need a group for emailing? A distribution list may be all you need. See how to create a distribution list.
• Sharing a calendar works the same way. See calendar settings and sharing.

If you’re looking for hosted email, Thexyz email includes webmail you can use from any browser, along with calendar and contacts.

Frequently asked questions

How do I share contacts in OX App Suite?
In the Address Book, click the … next to Contacts, choose Share / Permissions, invite people under Invite people and click Save.

Can I give read-only access to my contacts?
Set Invite as to Viewer before you click Save.

How do I stop sharing an address book?
Open Share / Permissions again and click Unshare.

Sources

• Tested by Webmail Wiki in OX App Suite, November 2026. Screenshots by Webmail Wiki; personal details blurred.

How to Find a Free Time for a Meeting in OX App Suite

Picking a meeting time by email can take days. OX App Suite Calendar has a Scheduling view that lines up the participants of an appointment on one timeline, so you can see when people are free before you send the invitation. It opens from the Find a free time … link in the appointment form.

Quick answer

In Calendar, click New appointment. Add people under Participants and resources, then click Find a free time …. In Scheduling, add more people with Add participant, check the timeline and click Apply changes. Back in the form, click Create.

Scheduling at a glance

Question	Answer
Where?	New appointment → Find a free time …
Add people	Participants and resources, or Add participant in Scheduling
Change the week	Arrows next to the date range
Bigger or smaller grid	−, 100% and + at the top-right
More options	Options: Rows, Appointment types, Date range, Hide non-working time
Finish	Apply changes, then Create

Screens checked in OX App Suite, November 2026.

Step 1: Start a new appointment

1. Open Calendar and click New appointment at the top-left.
2. In Create appointment, type a Title and set Starts on and Ends on. Ours defaulted to 8:00 AM to 9:00 AM.
3. Under Participants and resources, type a name or email address in the Name or email address field. You are already listed under Participants as the Organizer.

For the other fields, such as All day, Repeat, Location and Description, see how to create calendar appointments.

Step 2: Open the Scheduling view

1. Click Find a free time … at the right of Participants and resources.
2. The Scheduling window opens. Participants are listed on the left, with a timeline for the week on the right.
3. To add someone here, type in Add participant.

The blue block marks the time currently set for the appointment; in our test that was 8:00 AM on Tuesday, matching the form. Use the arrows beside the date range (ours showed 11/1/2026 – 11/7/2026, CW 45) to move between weeks, and −, 100% and + at the top-right to zoom the timeline.

Step 3: Adjust the view with Options

1. Click Options at the top-right.
2. Under Rows, choose Compact for tighter rows, or Show fine grid for more time lines.
3. Under Date range, pick Week or Month.
4. Hide non-working time was ticked in our test. It hides the hours outside your working day so the timeline stays short.

The menu also lists Free under Appointment types. Your working hours come from the Calendar settings; see calendar settings and sharing.

Step 4: Apply the time and create the appointment

1. When you have found a slot that suits everyone, click Apply changes at the bottom-right. Cancel closes Scheduling without changes.
2. Back in Create appointment, check the times and click Create. Discard throws the draft away.

We tested with only one participant, so our timeline doesn’t show anyone else’s busy times. With more people added, each gets their own row.

Tips

• Can’t see someone’s schedule? Free/busy details depend on the other person’s account and sharing. People outside your organisation may not show any.
• Looking further ahead? Switch Date range to Month.
• Let others edit? The form has a Participants can make changes option below the participant list.

If you’re looking for hosted email, Thexyz email includes webmail you can use from any browser, along with calendar and contacts.

Frequently asked questions

How do I check when people are free in OX App Suite?
Create a new appointment, add the people under Participants and resources and click Find a free time … to open the Scheduling view.

Can I see a whole month in Scheduling?
Yes. Click Options and choose Month under Date range.

What does Hide non-working time do?
It hides the hours outside your working time in the Scheduling timeline. It is in the Options menu.

Sources

• Tested by Webmail Wiki in OX App Suite, November 2026. Screenshots by Webmail Wiki; personal details blurred.

How to Add Another Email Account in OX App Suite

If you have a second mailbox somewhere else, OX App Suite can add it alongside your main account, so you don’t have to sign in to two webmail sites. The option sits in the Quick Settings panel and asks for just two things: the address and its password. Here’s where to find it.

Quick answer

Click the gear icon at the top-right to open Quick Settings, then click Add email account …. Enter Your email address and Your password, then click Add.

Adding an account at a glance

Question	Answer
Where?	Gear icon → Quick Settings → Add email account …
What you need	The account’s email address and password
Is it secure?	The dialog says “Your credentials will be sent over a secure connection only”
Finish	Add
Change your mind	Cancel

Screens checked in OX App Suite, November 2026.

Step 1: Open Quick Settings

1. Click the gear icon at the top-right of OX App Suite (its tooltip says Settings). The Quick Settings panel opens on the right.
2. Near the bottom of the panel, click Add email account …. It sits with Connect your device … and Install App Suite like an app ….

Step 2: Enter the account details

1. In the Add email account dialog, type the full address under Your email address.
2. Type that account’s password under Your password. This is the password for the other mailbox, not your OX App Suite password.
3. Click Add. Click Cancel to close the dialog without adding anything.

As the dialog notes, “Your credentials will be sent over a secure connection only”. The ? icon at the top-right of the dialog opens help.

We didn’t connect a real second account in testing, so we haven’t shown what happens after Add. What you see next depends on your other provider.

Tips and troubleshooting

• Password not accepted? Many providers block sign-ins from other apps when two-step verification is on and ask you to create an app password instead. Check your other provider’s security settings.
• Only want to send as another address? If your host offers aliases, that may be simpler than adding a whole mailbox.
• Setting up a phone instead? Use Connect your device … in the same panel.
• Other Quick Settings links include Inbox categories …, Automatic replies … and Statistics …. See notifications and Quick Settings.

If you’re looking for hosted email, Thexyz email includes webmail you can use from any browser, along with calendar and contacts.

Frequently asked questions

Can I check Gmail or another mailbox in OX App Suite?
OX App Suite has an Add email account … option in Quick Settings that asks for the account’s address and password. Whether a given provider connects depends on that provider’s settings.

Where is Add email account in OX App Suite?
Click the gear icon at the top-right. Add email account … is near the bottom of the Quick Settings panel.

Which password do I enter?
The password for the account you are adding, not your OX App Suite password.

Sources

• Tested by Webmail Wiki in OX App Suite, November 2026. Screenshots by Webmail Wiki; personal details blurred.

How to Sort Your Inbox and Group by Conversation in OX App Suite

By default, OX App Suite Mail lists your newest messages first. If you’d rather see unread mail at the top, sort by sender, or keep a reply chain together, you can change it from one small menu above the message list. This short guide shows where that menu is and what each option does.

Quick answer

In Mail, click the … button to the right of the folder name above the message list. Under Sort by, choose Date, From, Unread, Size, Subject or Color. Under Sort order, pick Ascending or Descending. Click Conversations under Group by to keep related messages together.

Sorting at a glance

Question	Answer
Where?	The … button next to the folder name, above the message list
Sort options	Date, From, Unread, Size, Subject, Color
Newest or oldest first	Sort order: Ascending or Descending
Thread view	Group by → Conversations
Select every message	Select all messages in the same menu
Reading pane and list style	Gear icon → Layout and List options

Screens checked in OX App Suite, November 2026.

Step 1: Open the sort menu

1. Open Mail and click the folder you want to sort, for example Inbox.
2. Click the … button to the right of the folder name, above the message list.

The menu also has Select all messages at the top, which is handy before moving or deleting everything in a folder, and Inbox categories ….

Step 2: Choose what to sort by

Under Sort by, click one option. The selected one has a filled circle; ours was set to Date.

• Date: by when the message arrived. This is the usual choice.
• From: by sender, so all mail from one person sits together.
• Unread: unread messages are grouped together, so you can work through them.
• Size: useful for finding large emails when your mail storage is filling up.
• Subject: alphabetical by subject line.
• Color: by the colour flag you gave a message.

Step 3: Set the sort order

Under Sort order, choose Descending or Ascending. With Date, Descending puts the newest mail at the top (our default) and Ascending puts the oldest first. For From or Subject, Ascending runs from A to Z.

Step 4: Group messages by conversation

Click Conversations under Group by to show a message and its replies together instead of as separate lines. Click it again to go back to a flat list. In our test it was switched off.

Our test mailbox was empty, so we can’t show a sorted or grouped list here. The options take effect on the message list as soon as you click them.

Change the rest of the inbox view

Sorting changes the order of your mail; the Quick Settings panel changes how the list looks. Click the gear icon at the top-right of OX App Suite (its tooltip says Settings). The Quick Settings panel opens on the right. Under Layout, choose Vertical, Horizontal or List to move or hide the reading pane. Under List options, choose Contact pictures, Checkboxes or Simple.

For more detail, see how to change the theme and layout. Options such as text previews and the font size are in the Mail reading settings.

Tips

• Looking for one message? Searching is usually faster than sorting. See how to search your email.
• Want mail filed automatically? Use a rule. See how to create mail filter rules.

If you’re looking for hosted email, Thexyz email includes webmail you can use from any browser, along with calendar and contacts.

Frequently asked questions

How do I show the oldest emails first in OX App Suite?
Click the … button above the message list, keep Sort by on Date and choose Ascending under Sort order.

Can OX App Suite group emails into threads?
Yes. In the same menu, click Conversations under Group by.

How do I sort emails by sender?
Click the … button above the message list and choose From under Sort by.

Sources

• Tested by Webmail Wiki in OX App Suite, November 2026. Screenshots by Webmail Wiki; personal details blurred.

My Account and Menu Order in Thexyz Webmail: A Quick Tour

Most settings in Thexyz Webmail live in one place: the My account window. It has around twenty sections, from your password to the order of the main menu. This tour explains what each one is for, links to our step-by-step guides, and shows three sections in detail: Menu order, Incoming Rules and the Calendar defaults.

Quick answer

Click your avatar at the top-right and choose My account. Pick a section on the left and click Save at the bottom-right when you’re done. To reorder the main menu, open Menu order, use the up and down arrows (or drag rows), click Save and reload the page. Reset to default restores the original order.

My account at a glance

Question	Answer
Open it	Avatar → My account
Save changes	Save, bottom-right
Reorder modules	Menu order → arrows → Save → reload page
Undo reorder	Reset to default
Mail rules	Incoming Rules
Calendar defaults	Calendar → Defaults settings for appointments

Screens checked in Thexyz Webmail, November 2026.

Open My account

1. Click your avatar at the top-right of Thexyz Webmail and choose My account. (The same menu has User Settings and Logout.)

User Settings is a separate entry in the same menu. This tour covers My account, where most everyday options live.

The sections, in order

• Account: username, email, password and signed-in devices. See how to change your password.
• Profile: your profile details, as the name suggests.
• Known Senders: senders webmail treats as known.
• MFA: multi-factor sign-in.
• Look & feel: theme, layout, start module, language and time zone. See theme, language and time zone settings.
• Groups: user groups on the account.
• Address book, Notes and Tasks: options for those modules. See contacts, notes and tasks.
• E-mail Accounts & Aliases: your mail account, aliases and the iOS profile. See our aliases guide.
• Application Passwords and Last Logins: sign-in security. See our security guide.
• Forwards: send your mail on to another address. See email forwarding.
• Vacation Message: automatic replies. See how to set a vacation message.
• Folders Size and Folder Cleanup: see how much space folders use and tidy them. For folder basics, see how to create, rename and delete folders.
• Menu order, Incoming Rules, E-mail and Calendar: covered below.

Change the menu order

1. Click Menu order. The page says Use the arrows to reorder. Drag rows as a shortcut. Reload the page to apply changes.
2. The Module column lists E-mail, Calendar, Address book, Tasks, Notes, Files, EasyMeet and any other modules on your account. Use the arrows in the Move column to move a module up or down, or drag its row by the dotted handle.
3. Click Save, then reload the page in your browser to see the new order.

Changed your mind? Click Reset to default, then Save and reload. To choose which module opens first after you sign in, use Start in module under Look & feel.

Incoming Rules

Incoming Rules lists the rules that sort mail as it arrives, with Priority, Rule name and Enabled columns, and the buttons New rule, Edit, Delete, Move up, Move down and Refresh. Our test account already had two: BlacklistDelete and SpamDelivery, both enabled. As their names suggest, they deal with blocked senders and spam, so leave them alone unless you’re sure.

For spam, see spam filter settings.

E-mail and Calendar defaults

E-mail holds the compose defaults: Default template, Use HTML markup, Show from field by default, Show CC field by default, Show BCC field by default, read-notification options, and Save an extra copy of sent items to folder: (Don’t save in our test). It also has a Local Delivery setting that the page itself warns you not to disable unless you know what you’re doing.

Calendar sets Defaults settings for appointments: Reminder, Color, Default calendar, Show event statuses in views and Check for conflicts.

Below that is EasyMeet Status, with an Enable EasyMeet button. EasyMeet is a booking page that, according to the text on screen, lets clients book a video, phone or in-person meeting through your link and syncs with your calendar. We didn’t enable it for this guide. For creating extra calendars, see how to create and share a calendar.

Tips and troubleshooting

• A change didn’t stick. Click Save before closing My account.
• Menu order hasn’t changed. Reload the page after saving.
• Can’t see every section. Scroll the left-hand list; Incoming Rules, E-mail and Calendar are at the bottom.
• Different labels on your screen. Section names can vary slightly depending on your webmail version.
• Undo send delay and signature. These are per account, in the E-mail Account window; see our signature guide.

Thexyz Webmail comes with Thexyz hosted email, so the same mail, calendar, contacts and tasks are available from any browser.

Frequently asked questions

How do I change the order of the main menu in Thexyz Webmail?
In My account → Menu order, use the arrows, click Save and reload the page.

Where are the default calendar settings?
In My account → Calendar, under Defaults settings for appointments.

What are BlacklistDelete and SpamDelivery?
Two Incoming Rules that were already set up and enabled in our test account. Their names suggest they deal with blocked senders and spam.

Sources

• Tested by Webmail Wiki in Thexyz Webmail, November 2026. Screenshots by Webmail Wiki; account details and mail contents blurred or cropped out.

How to Upload and Share Files in Thexyz Webmail

Files is the online storage space in Thexyz Webmail. You can keep documents there instead of on one computer, create folders, start new documents and spreadsheets, and share a file with someone outside your organisation without attaching it to an email. This guide covers creating a folder, uploading a file, the Share externally option and the other right-click actions.

Quick answer

Open Files from the main menu. Click + and choose Folder to make a folder, or Files to upload. To share a file with someone outside your account, right-click it and choose Share externally. Right-click a folder for Properties, Add to favorites or Delete.

Files at a glance

Question	Answer
Where	Main menu → Files
Sidebar	Personal, Shared, Favorites
New folder	+ → Folder → name → Ok
Upload	+ → Files or Folders, or drag to Drop files here
Share a link	Right-click a file → Share externally
Email a file	Right-click a file → Email files

Screens checked in Thexyz Webmail, November 2026.

Step 1: Create a folder

1. Open Files from the main menu. Your own storage is under Personal in the left sidebar; Shared is for items shared with you, and Favorites for folders you bookmark.
2. Click + in the toolbar. The menu lists Files and Folders (upload), Folder (create), New document, New spreadsheet, New presentation, New form and Manage templates.

3. Click Folder. In the Add folder box, replace New folder with a name such as Tutorial Folder and click Ok.

4. The folder appears in the list and under Personal in the sidebar.

Step 2: Upload a file

1. Open the folder you want to upload into.
2. Click + → Files and choose one or more files from your computer. To upload a whole folder, choose Folders instead. You can also drag files onto the Drop files here area.
3. The file appears in the list with its Modified at and Created at times.

Step 3: Share a file externally

1. Right-click the file. A menu opens with Open, Open with, Download, Share externally, Lock, Properties, Cut, Copy, Delete, Edit selection, Compress, Email files and Download selected.
2. Choose Share externally and follow the options that appear to create the share.

We didn’t capture the sharing window itself, so check its options (such as who can open the link and for how long, if offered) before you send the link to anyone. To send the file as an attachment instead, choose Email files; see how to compose an email in Thexyz Webmail.

Managing folders

Right-click a folder for Properties, Add to favorites, Cut, Copy, Delete, Compress and Download selected.

• Properties shows the folder’s details; look there for its name.
• Add to favorites puts it under Favorites in the sidebar for quick access.
• Compress and Download selected let you take a copy of several items at once.
• Delete removes the folder and what’s inside it, so check the contents first.

Tips and troubleshooting

• Can’t find an upload button. It’s inside the + menu, as Files or Folders.
• Someone can’t open your shared link. Make sure you used Share externally rather than sharing within your organisation.
• Lock (in the file menu) is meant to stop others changing a file while you work on it.
• Create documents online. New document, New spreadsheet and New presentation in the + menu create files without leaving webmail.
• Compare suites. For the same job in OX, see uploading and sharing files in OX App Suite Drive.

Thexyz Webmail comes with Thexyz hosted email, so the same mail, calendar, contacts and tasks are available from any browser.

Frequently asked questions

How do I upload files in Thexyz Webmail?
Open Files, click + and choose Files, or drag files onto Drop files here.

How do I share a file with someone outside my company?
Right-click the file and choose Share externally.

Can I email a file from Files?
Yes. Right-click it and choose Email files.

Sources

• Tested by Webmail Wiki in Thexyz Webmail, November 2026. Screenshots by Webmail Wiki; account details and mail contents blurred or cropped out.