Sometimes you’ll see a “Password incorrect” error when you sign in to Google with a third-party app, like iPhone’s Mail app. If you’ve entered your password correctly but you’re still getting the error, here are the most common reasons for the message. Follow the steps to get into your account.

Apps that don’t support the latest security standards include:

  • The Mail app on an iPhone or iPad that has an outdated operating system
  • The Mail app on a Windows phone before the 8.1 release
  • Some Mail apps not built by Google that come with your phone
  • Some Desktop mail clients, like Microsoft Outlook and Mozilla Thunderbird

You may need to Allow Access to Less secure Apps with Gmail.